About us

Who are we and what do we do?

We are Unum (pronounced you-num)

As one of the UK’s leading employee benefits providers, we specialise in financial protection such as income protection, sick pay insurance, critical illness cover and life insurance through the workplace. And after buying National Dental Plan (NDP) in 2015 - now called Unum Dental - we also offer corporate dental cover (including an optical option).

Based at seven UK offices, our people work closely together to help employers give their workers employee benefits. From ensuring financial protection and providing medical and vocational rehabilitation, to supporting wellbeing in the workplace, we help give them and their employees peace of mind, when they need it most. 

We've more than 45 years’ experience of providing benefits for UK employers. Join us and be part of a well-established business that’s continuing to grow.

Unum in numbers

True as of December 2015

1.4 million
UK people protected

10,100
UK clients

£55.1 million
of sales

750
UK employees

£290 million
of UK claims paid

A-
financial strength rating

What we bring to work each day

A passion for achieving results

Every day, we tackle the challenges of changing markets, find new ways to be the best, and deliver on our commitments. We’re at the top of our industry, and staying there means we move quickly, drive change, and expect results.

An unwaivering customer focus

Each of us makes a difference. The work we do helps people when they need it most, and we all understand what’s at stake with every customer interaction and every decision we make.

An appetite for smart risk

We try new approaches and make bold decisions, but we always stay disciplined. Innovation moves us forward, but we won’t compromise our reputation to get there.

An appreciation for differences

We celebrate the contributions of every member of our team, and we value the diversity of perspectives and experiences that make us a stronger company.

A caring spirit

We care about our communities and about each other. Giving back to the places we live and work is central to who we are, and that caring spirit extends to the respect and support we show our colleagues.

A willingness to own it

We take responsibility for our actions and careers, own our decisions and learn from experience. Trying new things means sometimes they don’t work, and that’s OK as long as we acknowledge it, learn from it, and move forward quickly.

A brief history of Unum

Over 45 years, we’ve grown to become the leading provider of group income protection cover in the UK, with both the most schemes and the largest premium income of any UK provider. Our people combine expertise, experience and commitment to deliver high quality products and services to our customers and their advisers.

1970
N.E.L. Permanent Health Insurances Limited (NELPHI) is incorporated as a subsidiary company to NEL.

1990
Unum Corporation (US) purchased NEL and becomes the parent company of NELPHI.

1991
NELPHI changed its name to Unum Limited.

1999
Unum Corporation merged with Provident Companies to become UnumProvident, the largest income protection company in the world.

2000
Unum Limited acquired the risk and claims management of Zurich Life's group income protection business.

2001
Unum Limited reinsured the in-force premium portfolio of Liverpool Victoria's group income protection business and acquired the renewal rights to the business.

2003
Unum Limited acquired the UK group income protection business of Sun Life Financial of Canada and the renewal rights to its UK group life business.

2004
Unum Limited became the Multinational Pooling partner with Swiss Life in Zurich, Switzerland and assumed responsibility for their in-force group income protection claims in the UK.

2016
Acquired National Dental Plan. Now known as Unum Dental.

What we offer our customers

A comprehensive employee benefits package can help businesses protect themselves and their employees, recruit and retain top talent and enhance employee wellbeing. Here's a list of the employee benefits we offer:
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Group income protection

Group income protection

Protecting employees if they’re long-term ill or injured and can’t work.

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Unum Dental

Unum Dental

Providing a wide range of dental and optical plans.

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Life insurance

Life insurance

Paying a tax-free lump sum to loved ones in the event of an employee's untimely death.

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Sick pay insurance

Sick pay insurance

Protecting employees if they’re short-term ill or injured and can’t work.

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Critical illness cover

Critical illness cover

Providing a lump sum after an employee survives one of a named list of illnesses.

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Optical

Optical

Offering reimbursement towards employees' glasses and contact lenses.

Our vision is to be working Britain's first choice for a back-up plan.

Awards and recognition

Unum’s commitment to its customers, its employees and its communities is reflected by the recognition we receive for our work. As a leader in the industry, these accolades speak to the integrity and values of our company, the work environment we have created for our employees and the active role we play as strong corporate citizens.

Proud Employer, Stonewall, 2017

Gold Payroll Giving Quality Mark, Charities Aid Foundation, 2013-2015

Outstanding Individual Achievement Award and Training Award, Rehabilitation First Awards, 2015

Highly Commended for Work with Young People, SATRO STEMX Awards, 2015